What process involves victims, witnesses, and suspects providing significantly more information?

Active listening is a communication technique that engages the speaker and encourages them to share more detailed information by demonstrating that the listener is attentive and interested in what is being said. This approach involves not just hearing the words, but also understanding the emotions and nuances behind them. By using verbal affirmations, maintaining appropriate eye contact, and encouraging elaboration, the interviewer or investigator can create a comfortable environment that prompts victims, witnesses, and suspects to provide more comprehensive and in-depth responses.

Through active listening, interviewers can build rapport and trust, which is crucial for eliciting valuable information. This technique fosters an open dialogue where individuals feel encouraged and safe to share their experiences and perspectives, ultimately leading to more insightful and relevant details regarding an incident or situation.