What techniques are used to establish rapport with interviewees?

Establishing rapport with interviewees is crucial in the interview process, as it helps create a trusting environment where the interviewee feels comfortable sharing information. The correct answer emphasizes techniques that facilitate this trust and openness, such as active listening and maintaining eye contact.

Active listening involves fully concentrating on what the interviewee is saying, showing that you value their perspective, and verifying understanding through paraphrasing, nodding, or asking clarifying questions. This technique not only demonstrates respect for the interviewee but also encourages them to speak freely.

Maintaining eye contact is another essential technique, as it conveys attentiveness and sincerity. It helps to foster a connection between the interviewer and the interviewee, making the latter feel recognized and understood.

In contrast, the other options listed embody approaches that can erode trust and rapport. Interrupting frequently or creating tension can lead to feelings of discomfort and defensiveness, making it less likely for the interviewee to be open and cooperative. Aggressive questioning and demands can further alienate the interviewee and obstruct the information-gathering process, resulting in a less productive interrogation overall.

Therefore, the emphasis on active listening and maintaining eye contact as techniques to build rapport is the most effective strategy in conducting interviews.