Which technique is used to establish an atmosphere of trust during interviews?

Active listening is a crucial technique used to establish an atmosphere of trust during interviews. This approach involves fully focusing on the interviewee, understanding their message, responding thoughtfully, and demonstrating genuine interest in their words. By practicing active listening, the interviewer shows the interviewee that their thoughts and feelings are valued, which helps to build rapport and create a more comfortable environment. This sense of trust encourages the interviewee to open up and share more information, fostering a more effective dialogue.

In contrast, other techniques do not promote trust. Echo probing is a method of repeating what the interviewee has said to encourage more details but may not inherently create an environment of trust. Closed questions restrict responses and limit interactions, which can make the interviewee feel less at ease, while closed-mindedness is counterproductive, as it indicates a lack of willingness to understand the interviewee's perspective, leading to a breakdown in communication.